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87. Transformation of Organizations

Datum: Donnerstag, 05. März 2015 17:00 Uhr bis Freitag, 06. März 2015 17:00 Uhr
Ort: Ruhr-Universität Bochum
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87. Transformation of Organizations

The AFSMI Chapter and the Ruhr-Universität Bochum warmly invite you to the following events:

5.3.2015: 13:00 - 17:00 CFSMI CERT Meeting for AFSMI- Members and invited Guests

5.3.2015: 17:00 - 23:00 CFSMI AWARD and Networking 

6.3.2015: 08:00 - 17:00 AFSMI German Chapter Meeting - Transformation of Organizations for Successful Solution Business - Service Business meets Science -

Ruhr-Uni Bochum 600

We cordially address you in English language because the AFSMI wants to repeat its successful experience of the Strasbourg meeting in 2013 and invite its other European Chapter members to this event.

Due to the importance of the Solution Business in today’s high-tech markets the German Chapter is happy to once again analyze and discuss integrated solutions, where a combination of products and services with intellectual capital, customized for specific individual needs, drives measurable business value. While service departments increasingly become mediating manager of the dynamic double interface in a customer - service - product triade, Solution Business delivery inevitably leads to profound changes in traditional ways of organizing such as customization and customer integration, dynamic capabilities and competences, organizational change and culture or leadership. The integrated coexistence of service- and product dominated logics calls for new ways of cooperating, developing, organizing, learning and selling in such Product-Service Systems (PSS).

The Ruhr-Universität Bochum is one of the rare places where the transformation of product-oriented companies to integrated Solutions Business is subject of extensive research which can be visited here http://www.lps.rub.de/tr29/english/index.htm. Therefore, we invite companies with long experience in the constant, multiple adaptations of the product-/technology-oriented management towards a successful Solution Business delivery. We would like to exchange best practices in understanding how to overcome obstacles and to anticipate fields of further improvement and development. Our scientific partner will provide a current research insight on Solution Simulations and optimized Learning Environments.

The AFSMi @ Ruhr-Universität Bochum gives floor to extensive discussions from business and science. We hope that you will join us for this exciting event run in English language with – as always – first-class speakers from the international technology services business.

Please block your calendar for the entire day on March 6th 2015 and also the late afternoon and evening on March 5th, where this year’s CFSMI[1] Award winner will be presented. We will have a first keynote by the Ruhr-Universität Bochum followed by the traditional AFSMi Networking diner.

Best Regards from


Prof. Dr. Uta Wilkens

Till Post

Ruhr-Universität Bochum

AFSMI German Chapter e.V.

Scientific Partner

Board Member







[1] Confederation For Services Management International, www.cfsmi.eu The international and professional business association for service managers in the high-tech services industry is an international confederation of six national AFSMI Chapters in Europe.

[2] Center for Education, Research and Transfer







Arrival by flight via Düsseldorf (DUS) and Bochum Hbf (Bochum Central Station) to Ruhr-Universität:

Next major airport is Düsseldorf International (DUS). RUB can be reached by car in 45 minutes, or by trains (ICE, RE) in 50 minutes. You will find direct connections from Düsseldorf International Airport DUS to Bochum Hbf (Bochum central railway station). From Bochum central railway station to RUB take the U35, exit Ruhr-University.

Arrival by train via Bochum Hbf (Bochum Central Railway Station):

Bochum central railway station links the city with all major urban centers in Germany and provides easy access to cities such as Düsseldorf (trip duration about 50 minutes), Köln (70 minutes), Frankfurt/M. (2 h, 15 minutes), Essen (10 minutes), or Dortmund (11 minutes). For detailed travel information please refer to: http://www.ruhr-uni-bochum.de/anreise/bus-und-bahn_en.html. From Bochum central railway station to RUB take the U35, exit Ruhr-University.

Arrival by car (SatNav: Universitätstraße 150, Bochum):

Thanks to its central location at the heart of the Ruhr area, Bochum is easily reached, either by railway or by the excellent network of highways (A40, A43, A44, A45).


Accomodation There are several Hotels close to Bochum Hbf (Bochum central railway station) that can be reached by foot within minutes:

Address: Kurt-Schumacher-Platz 13-15, 44787 Bochum

Phone: +49 (0) 234 91430


Address: Massenbergstraße 19, 44787 Bochum

Phone:  +49 (0) 234 9690

A site map of the venue and all included locations at RUB will be provided with your final registration confirmation


Promotion Code

The participation of this Meeting is mainly sponsored by AFSMI German Chapter. It is free, except for those guests who have already participated at an AFSMI Chapter Meeting before. For  your free ticket, please request a promotion code. We distinguish between the following registration types: Member, Guest, Referent, Organisator, Press and Student. You will get the promotion code either from AFSMI Board e.g. t.post@afsmi.de or from RUB bernd.voigt@rub.de.


Registration can be found  under XING-Event http://www.amiando.com/AFSMICM87. Select ”1” and enter your Promotion Code/Aktions Code for 100% Price reduction and then “ok”. Please mark those sessions you would like to join.

Referenten dieser Veranstaltung:
Jens Bohlen